Returns & Exchanges
At RadioMaster RC, we stand behind the precision and quality of our flight control systems and accessories. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a refund or exchange.
Initiate Return Request
Contact our support team with your order number and a detailed reason for the return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Ensure the product is in its original packaging with all antennas, cables, and manuals included; securely pack the item to prevent damage during transit.
Ship to Service Center
Affix the provided shipping label or send the package to our designated service center, ensuring the RMA number is clearly marked on the outside of the box.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or ship your replacement unit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing